These Terms & Conditions ("Terms") govern your access to and use of the Colorado Lodge website located at thecoloradolodge.com (the "Website"). The Website is owned and operated by Colorado Lodge LLC (doing business as Colorado Lodge, "Colorado Lodge," "we," "us," or "our"). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

Website Purpose

The Website provides information about Colorado Lodge, our accommodations, amenities, services, location, and related offerings, and may allow you to submit inquiries, sign up for communications, or begin a reservation through a third-party booking engine. The Website is intended for lawful use only.

Reservations and Booking Engine

Reservations initiated through the Website are handled through a third-party booking platform, Cloudbeds, which may be embedded into or linked from the Website. Availability, rates, taxes, fees, deposits, cancellation terms, payment processing, booking confirmations, and reservation-related guest communications are generally governed by the applicable booking flow and the third-party provider's terms, policies, and operational rules at the time of booking.

Website content describing rooms, amenities, location, or services is provided for general informational purposes. Final reservation details, restrictions, and booking terms are presented during the reservation process and may change without notice.

No Unlawful or Prohibited Use

You agree not to use the Website:

in violation of any applicable law, regulation, or third-party right;
to submit false, misleading, fraudulent, abusive, defamatory, or infringing information;
to interfere with or disrupt the Website, its servers, or related systems;
to probe, scan, test, scrape, harvest, reverse engineer, or attempt unauthorized access to any part of the Website or its connected systems;
to upload or transmit malicious code, spam, or harmful content; or
to use the Website in a manner that could damage Colorado Lodge or other users.

Accuracy of Information Submitted

If you submit an inquiry, contact form, newsletter sign-up, or other information through the Website, you agree that the information you provide is true, current, and accurate, and that you will not impersonate another person or misrepresent your affiliation.

Communications; Email and SMS

By submitting an inquiry form or otherwise contacting us, you consent to receive communications reasonably related to your request, reservation inquiry, or customer service matter. These communications may be sent by email, phone, or, where you have separately opted in, by SMS text message.

Email Communications

By submitting a form through the Website, you agree to receive email communications from Colorado Lodge related to your inquiry, including requested information, follow-ups, and appointment or reservation coordination. You may unsubscribe from marketing emails at any time using the unsubscribe link in the email, but we may still send non-promotional communications relating to your request or transaction.

SMS Terms

If you choose to provide your phone number and affirmatively check an SMS consent box where offered, you consent to receive SMS text messages from Colorado Lodge related to services you requested. Message types may include inquiry follow-ups, appointment scheduling communications, appointment confirmations, appointment reminders, and customer support responses.

These messages are intended to be transactional and conversational in nature for the applicable program. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. If you opt out, we may still contact you through non-SMS channels regarding active inquiries, reservations, or legally required communications.

Carriers are not liable for delayed or undelivered messages. To rejoin after opting out, you may submit a new opt-in through an authorized form or contact us directly.

Intellectual Property

Unless otherwise stated, the Website and its content, including text, layout, design elements, graphics, branding, logos, photographs, videos, and other materials, are owned by or licensed to Colorado Lodge LLC and are protected by applicable intellectual property and other laws. You may view the Website for your personal, non-commercial use only.

You may not, without our prior written consent:

republish, reproduce, duplicate, copy, sell, rent, sublicense, distribute, modify, or create derivative works from Website content;
use our name, branding, logos, or content in a manner that implies affiliation, sponsorship, or endorsement; or
use data-mining, scraping, bots, or similar automated methods to access or extract Website content or information.

User Content and Submissions

If the Website permits comments, submissions, inquiries, uploaded materials, or other content from users, you are solely responsible for the content you submit. You represent that you have the rights necessary to submit that content and that it does not violate any law or third-party rights. We may, but are not required to, monitor, remove, or refuse content in our discretion.

By submitting content to us through the Website, you grant Colorado Lodge a non-exclusive, worldwide, royalty-free right to use, copy, review, transmit, and store that content as reasonably necessary to respond to your request, operate our services, and enforce our rights, subject to our Privacy Policy.

Third-Party Services, Links, and Embedded Content

The Website may contain or rely on third-party services, including booking tools, maps, videos, analytics, advertising tools, chat features, review content, and other embedded or linked resources. These third-party services may operate under their own terms and privacy practices. Colorado Lodge is not responsible for third-party websites, content, tools, or services that we do not control.

Reviews and Publicly Available Content

The Website may display or reference publicly available review content from third-party platforms. Such materials remain subject to the terms, rights, and display practices applicable to those platforms and their users.

Website Availability and Changes

We may modify, suspend, restrict, or discontinue any part of the Website at any time, with or without notice. We do not guarantee that the Website will always be available, uninterrupted, secure, current, complete, or error-free.

Disclaimer of Warranties

To the maximum extent permitted by law, the Website and all information, content, and services made available through it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. Without limiting the foregoing, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that Website content will be accurate, complete, current, or suitable for your specific needs, or that the Website will be free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, Colorado Lodge LLC and its owners, managers, officers, employees, agents, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, business interruption, or other intangible losses arising out of or relating to your use of, or inability to use, the Website.

To the maximum extent permitted by law, our total liability arising out of or relating to the Website shall not exceed one hundred U.S. dollars (US $100) or the amount you paid us directly for use of the Website, if any, whichever is greater.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnity

You agree to defend, indemnify, and hold harmless Colorado Lodge LLC and its owners, managers, officers, employees, agents, contractors, and service providers from and against claims, liabilities, damages, losses, judgments, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your misuse of the Website, your violation of these Terms, or your infringement of any third-party rights.

Privacy

Your use of the Website is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

Accessibility and Contact

If you encounter an accessibility issue with this Website or need assistance with information presented on the Website, please contact us at info@thecoloradolodge.com so we can review the matter.

Changes to These Terms

We may revise these Terms from time to time by posting an updated version on the Website. The effective date at the top of this page indicates when the current Terms became effective. Your continued use of the Website after revised Terms are posted constitutes your acceptance of the updated Terms to the extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent superseded by applicable federal law.

Contact Us

If you have questions about these Terms, you can contact us at info@thecoloradolodge.com or by mail at Colorado Lodge LLC, 606 Jeffries Rd, Big Bear Lake, CA 92315.